Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Expand All FAQs
Rooms
Do rooms have air conditioning or heating?
Is Wi-Fi included in the room?
Can I request a baby cot or extra bed?
Check-in & Access
What are the check-in and check-out times?
Can I check in early or check out late?
Is luggage storage available before check-in or after check-out?
What is the check-in procedure?
How do you access the building?
Will someone be available if I need assistance?
Parking
Is parking available at the property?
Is parking guaranteed?
Can I leave my vehicle parked before check-in or after check-out?
Dining
Is breakfast included in the room rate?
What dining options are available nearby?
Is room service available?
Can dining charges be billed to my stay?
Location
How do I get to the property from the airport?
What attractions are nearby?
Is the property within walking distance of downtown attractions?
How far is the property from downtown Florence?
Policies
What is your cancellation policy?
Are pets allowed?
Is smoking allowed in the property?
Are parties or events allowed?
What are the quiet hours?
Are noise monitoring devices used on the property?
Amenities & Accessibility
Are there elevators in the property?
Is the property wheelchair accessible?
Do the flats have a full kitchen?
Is laundry available?
Do the flats have private balconies?
Expand All FAQs
Rooms
Do rooms have air conditioning or heating?
Is Wi-Fi included in the room?
Can I request a baby cot or extra bed?
Check-in & Access
What are the check-in and check-out times?
Can I check in early or check out late?
Is luggage storage available before check-in or after check-out?
What is the check-in procedure?
How do you access the building?
Will someone be available if I need assistance?
Parking
Is parking available at the property?
Is parking guaranteed?
Can I leave my vehicle parked before check-in or after check-out?
Dining
Is breakfast included in the room rate?
What dining options are available nearby?
Is room service available?
Can dining charges be billed to my stay?
Location
How do I get to the property from the airport?
What attractions are nearby?
Is the property within walking distance of downtown attractions?
How far is the property from downtown Florence?
Policies
What is your cancellation policy?
Are pets allowed?
Is smoking allowed in the property?
Are parties or events allowed?
What are the quiet hours?
Are noise monitoring devices used on the property?
Amenities & Accessibility
Are there elevators in the property?
Is the property wheelchair accessible?
Do the flats have a full kitchen?
Is laundry available?
Do the flats have private balconies?
Expand All FAQs
Rooms
Do rooms have air conditioning or heating?
Is Wi-Fi included in the room?
Can I request a baby cot or extra bed?
Check-in & Access
What are the check-in and check-out times?
Can I check in early or check out late?
Is luggage storage available before check-in or after check-out?
What is the check-in procedure?
How do you access the building?
Will someone be available if I need assistance?
Parking
Is parking available at the property?
Is parking guaranteed?
Can I leave my vehicle parked before check-in or after check-out?
Dining
Is breakfast included in the room rate?
What dining options are available nearby?
Is room service available?
Can dining charges be billed to my stay?
Location
How do I get to the property from the airport?
What attractions are nearby?
Is the property within walking distance of downtown attractions?
How far is the property from downtown Florence?
Policies
What is your cancellation policy?
Are pets allowed?
Is smoking allowed in the property?
Are parties or events allowed?
What are the quiet hours?
Are noise monitoring devices used on the property?
Amenities & Accessibility
Are there elevators in the property?
Is the property wheelchair accessible?
Do the flats have a full kitchen?
Is laundry available?
Do the flats have private balconies?
